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| Customer Reviews: | | Average Customer Review: ( 29 customer reviews )
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Most Helpful Customer Reviews
15 of 16 found the following review helpful:
 Good choice for average homeowner May 26, 2005
By SEAM
"skjmata"
I have used this trimmer for two full seasons for typical yard work. It has plenty of power for my purpose, but I'm not convinced it has "plenty of brawn to power through the most ragged, overgrown grass," as the description states. I cannot comment on the brush cutter as I have not used it.
The trimmer is relatively light and easy to handle. The strap provided with the trimmer is of little value. It is thin and awkward to use. Although I did use it for a short time, the clip which attaches to the trimmer bent and so I just disposed of it. The trimmer is light enough that a strap isn't necessary for routine yard work.
The "EZ-Start" system works very well: it starts very easily, usually with just a pull or two of the cord. The trimmer is loud, but that is expected and is not a personal concern.
Although the string became bound on the reel provided with the purchase, I had the problem only once and the bumphead otherwise works reasonably well.
I considered three stars for this review given problems with the pull cord. The description states that only a "slow, smooth, easy pull" is necessary to start the trimmer. Perhaps the problem with my trimmer's cord is an anomaly, but it is anything but smooth. The cord often sticks during the pull. Pulling through it is usually not a problem, although the cord recently became bound and had to be serviced. I decided on four stars since, despite the awkward pull of the cord, it still starts on the first or second pull.
The trimmer is now in its third season and, other than the cord issue, it is mechanically sound and still starts easily. Overall, I am pleased with the purchase and recommend it for anyone needing a trimmer for routine yard work.
18 of 20 found the following review helpful:
 Pray it doesn't break down. Aug 06, 2005
By Raymond T. Kato
I purchased the unit for father's day and used it for trimming a field of tall grass. I was amazed at the ease which it trimmed the grass and weeds. The second time I used the unit; it stopped idling and then it died. I then looked in the manual and checked the air filter: it was clean. The next step was to contact a "factory authorized service center" to take my unit to be repaired. I got a list of 10+ such centers in the greater Seattle area. Too bad that none of them would service the unit. One repairman informed me that it was not worth it for them to repair the unit and that it was just not a quality piece of machinery. He told me that may best option was to return it to the store which I had purchased it from. I followed his advice. They offered to replace it but by now I had zero confidence in any Troy Bilt product.
14 of 16 found the following review helpful:
TB90BC broke on 2nd start May 21, 2006
By B. Clark
Slick appearing. Lousey operation. While cutting with the blade attachment, cuttings bound-up the blade against the shield and stalled-killed the engine.
On attempted re-start, the starter mechanism failed to engage and no one will work on it. Troy-Bilt has no interest to help with a solution (I dare you to contact Troy-Bilt's help line) and LOWES technician recommended that I throw it away and buy a new one. Instead and on reflection, I think I will buy some stock in Troy-Bilt and Lowes. Obviously they are a lot smarter than I am!!! My hope is that there are are enough other folks out there dumb enough (as I was) to buy one of these TB90BC Trimmer/Brushbutters. If there is, I expect to make enough off my two stock investments to hire somebody to do my little odd jobs (little jobs that I really wanted to do I might add here).
Folks, this is a crumby, crummy, lousey, lousy product (no matter how you spell it) to start with and brings with it absolutely ZERO SUPPORT after the sale. Only buy it if you can afford and stand to throw your money away!
13 of 15 found the following review helpful:
DO NOT BUY Jun 03, 2006
By Matt D
Purchased the Troy-Bilt TB90BC in September 2005. Used it for about an hour, and it seemed to work fine. Stored it for the fall, following recommended guidlines, and took it out last week again. At first, the string cutting attachment failed to spin. Thinking something had become unwound - I dissambled the attachement and rewound the string. Unit still did not work. Tried brushcutter attachment and found the problem was was with the spinning mechanism, it was not turning.
While working on the product, the engine had just stopped and now refuses to start. I just added a fresh fuel/oil to it that day. Upon attempting to restart, the engine makes a clicking sound as if seized - I did not have the unit on for more than 5 minutes at a time.
Went back and forth with the manufacturer in trying to obtain a refund. Discovered MTD Products has no interest in any form of customer service, and will not even provide you with a specfic person's e-mail. They contact out their customer service to a firm, and never hear your complaints. Will now try to bring ti back to the retailer.
The reason this review has one star is that this form requires you to put at least one. If you want to waste time and one hundred sixty dollars, this product is highly recommended.
8 of 9 found the following review helpful:
Second one died Apr 27, 2006
By Vinh Le
I bought this trimmer last year because of the good review for Troy-Bilt in general.
It did started up very nicely. However, the second time I've used it (the same day), it idling slowly and died, with more than half a tank of brand new mixed fuel. Thought that it might just be a defective item. It happens. So I brought it back to Lowes and got a replacement.
The second one worked very well. I've used it with the cultivator attachment and it proved to be quite powerful.
For the Fall, I've followed the instruction for storage, let it runs dry . . .
Took it out for the second season, started up, and it worked for five minutes before it died in the same fashion as the first one.
Thought I might have done something wrong. But in looking at the review, maybe this particular model is faulty.
See all 29 customer reviews on Amazon.com
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